Frequently Asked Questions

FAQs 2017-08-15T12:38:16+00:00
What is LED lighting? 2017-08-10T12:16:12+00:00

An LED or Light Emitting Diode is an electric component which emits light energy when an electrical current is passed through it. LEDs were first used in commercial applications as early as 1962. LED lighting is today’s cost effective and eco-friendly lighting choice and can be used for a wide range of lighting applications.

What are the advantages of using LED lights? 2017-08-17T09:51:02+00:00

There are many benefits of using LED lights when compared with other lamp sources; here are just a few:

High Efficiency: Believe it or not – conventional lighting uses 80-90% of its energy as heat – not light, so a great deal of energy is wasted. With LEDs, the electrical energy passes through the semiconductor much more efficiently converting into light energy with little or no production of heat. This translates into energy savings and ultimately cost savings.

Durability: LED bulbs have a huge life expectancy in comparison to other technologies. The LED technology is very stable and so LED bulbs should last for many thousand hours. Typically, an LED light lasts four times longer than a compact fluorescent light and 20 times longer than an incandescent light. With superior life over other lamp sources, their required maintenance is greatly reduced.

Quality of Light: LED lights have crisp, clear and accurate light that is easy on the eye. LED lights are designed to focus light and be can be directed to a specific location, achieving higher application efficiency than conventional lighting.

Instant Light: LED lights brighten up immediately when powered on and operate in extremely hot or cold temperatures without light degradation.

Greater Control: There is also the potential for greater optical control in comparison to other ‘more-limited’ lighting technologies.

Are LED lights cost effective? 2017-08-17T09:51:33+00:00

LED lights are very cost effective and the savings are twofold… Firstly, the LED technology is extremely efficient and so you will use around 90% less electricity than traditional lighting. Secondly, as the LED light has a huge life expectancy you will save on the cost of replacing the old traditional bulbs and also the hassle of physically replacing them. Admittedly – the initial purchase cost of LED lights is generally greater than that of traditional lights; however, total cost of ownership is generally much lower. Return on Investment is usually achieved in a very reasonable period of time with LED lights.

What are the environmental benefits of using LED lighting? 2017-08-17T09:54:27+00:00

Let’s look at the bigger picture – around 25% of all electricity in the UK is consumed through the use of lighting. Based on the fact that LED lights are much more energy efficient than alternatives (by up to 90%) – by switching to LED light bulbs the total electrical consumption can be reduced by a significant amount. The environmental benefits and scope are clearly huge! In addition – LED bulbs do not contain mercury or any other hazardous metals or chemicals that their CFL counterparts use.

What is the colour of LED lights? 2017-08-10T12:13:35+00:00

The popular white LED lights are of three types: (a) Warm White. The warm white LED light closely resembles incandescent light and has a slight tone of yellow or orange; (b) Natural White. The natural white LED gives a much brighter white light and is commonly used in offices, workshops and other commercial environments; (C) Cool White. The cool white LED light has a hint of bluish tone to it and it is commonly used in manufacturing industries where bright light is required.

Can LED lights be used outdoors? 2017-08-10T12:12:57+00:00

Yes – LED lights can be used outdoors as long as the fitting they are used in is suitable for outdoor use with a relevant IP waterproof rating. To be used outside, products should have an IP rating which will tell you how sealed and therefore how waterproof that fitting is.

What does the term “lumen depreciation” mean? 2017-08-17T09:57:05+00:00

Unlike traditional lights that just suddenly fail and go out – LED lights do not normally just stop working. Instead the light just gradually decreases in output over time. Rest assured –  it is very gradual and hardly noticeable. Normally the life time is quoted when light output is projected to decrease by 30% over time, meaning that 70% of the output remains. You’ll sometimes see this quoted as L70 and the life time is measured in hours.

Where can I buy InnovateLighting LED products? 2018-04-14T10:22:32+00:00

You can buy direct – over the phone or request a proforma invoice.

Do you have a showroom we can visit and if so – where are you based? 2017-08-10T12:11:07+00:00

Yes, we do – the InnovateLighting showroom is conveniently located in the East Midlands (Loughborough, Leicestershire), close to the M1. Why not come and see our LED lighting solutions for yourself? We’ll talk you through our complete range and help you choose the right model. Give us a call to arrange an appointment and we’ll look forward to seeing you.

Do you deliver Worldwide? 2017-08-10T12:10:39+00:00

Absolutely – we can ship all over the world, but delivery times do vary. We recommend you contact us before you order so we can give you a more accurate delivery cost and delivery date estimate. Please note that some overseas customers are liable for import taxes or duties levied on their shipment.

Can I apply to become a reseller of InnovateLighting products? 2017-08-10T12:10:04+00:00

If you are a reseller who is interested in selling InnovateLighting products to your customers, then we may be able to offer you an additional stockist discount on all models. To check if you qualify for our reseller scheme please contact us. All reseller accounts are manually verified and are usually processed within 3 business days.

Can you invoice by proforma for organisations that issue purchase orders? 2017-08-10T12:09:15+00:00

Yes – please feel free to email purchase orders through to enquiries@innovatelighting.com, and we can raise an order/invoice accordingly. Goods will usually be dispatched upon receipt of payment.

Where can I find technical information relating to your products? 2017-08-10T12:08:50+00:00

For product documents and downloads please see the support section of our website. We’re also on the other end of the phone if help or advice is required.

Can I customise the specification of my LED light? 2017-08-10T12:03:58+00:00

Here at InnovateLighting we produce most of our LED lights to order, which means that we do have the ability to modify, add or take away certain features and functions. Please contact us for more information.

What warranty is supplied with your products? 2017-08-10T12:03:33+00:00

All InnovateLighting LED products come with a 5-year return to base warranty as standard. In the unlikely event that you experience a problem – we will repair, and return your light at our cost, getting you back up and running in no time at all. Extended warranties are also available – just ask us when you purchase. Do please note that we are not liable for any costs that are incurred by third party companies, including: builders or electricians.